Policies

Cleanliness

  • All materials that both the practitioner and the client touch will be clean.
  • The practitioner will wash their hands before and after each massage.
  • The practitioner will meet basic hygienic standards in body and wardrobe.
  • The practitioner has the right to choose not to do bodywork if the client is not clean.

Timing

  • Cancellations must be made at least 24 hours in advance, or it is at the discretion of the therapist to charge full price for possible business loss.
  • If the client is late, the practitioner will try to give the client full time. If the practitioner is not able to do this, the client is responsible for the full charge of the service.
  • If the practitioner is late, the client will receive full time or offer a discount for missed time.

Note: Life happens. Everyone tries to be where he or she says they are going to be. Sometimes it doesn’t work out. Joy understands this and is always happy to reschedule.

Payment

  • A healing haven will have basic prices posted for viewing on the website ahealinghaven.net
  • Specials are often posted and advertised, but may not be available at all times. Feel free to ask about them at any time.
  • Joy does work in trade. Please feel free to ask her about it at any time.
  • Gift Certificates, Specials, and Coupon expiration dates will be honored, but if you are close you might be able to squeak by. It is at the therapist’s discretion.
  • A healing haven does take checks. They are cashed roughly once a month so it might be outstanding for a while if you choose to write one. Bounced checks will result in a $20 fee in addition to any bank fees.

A Healing Haven is a Professional facility

  • Sexual favors will not be allowed on either the part of the client or the practitioner.
  • Treatment will end if inappropriate conduct happens. The definition of inappropriate contact is at the discretion of the uncomfortable party.
  • Products used are unscented to help reduce allergic reactions. If you would like a scent we have essential oils available to enhance your experience.
  • Treatment will not be given if the client is under the influence of alcohol or illegal mind-altering substances.
  • If you are under the age of 18, a legal guardian must accompany you.
  • If your practitioner is sick she will reschedule your appointment. It would be appreciated if you’d do the same.